Due to the perishable nature of our products—including candies, chocolates, snacks, and beverages—all sales are final. We do not accept returns or exchanges to ensure the safety, quality, and freshness of every item we deliver.
However, we understand that exceptional circumstances may arise. If your order arrives damaged, incorrect, or otherwise unsatisfactory, please contact us within 48 hours of delivery at rinosconfections@gmail.com. We’ll be happy to review your case and determine whether a replacement, credit, or refund is appropriate.
All return or exchange decisions are made at our sole discretion, and only under special consideration.